Hello, how can we help?

There is a place to enter a "Sign Up Code" on the registration page, what is that and do I need one?

Category: Getting Started

Signup codes are promotional strings of alphanumeric text that can be used to earn instant credit. Having a code is not required to sign up for the service. To learn more about codes, where to find th...

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How do I sign out of my account?

Category: JordanTBH Technologies Software API

To sign out of your account, go to your Profile and tap Settings. Scroll to the bottom and tap “Log out.”  

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Install & Enable The Text Toolbar

Category: General

The "Text Toolbar" is an add-on for NotePad Plus (+) you can download this add-on from the NotePad Plus site and place the "textToolBarSetup.exe" inside the "addons" folder of NotePad Plus (+).   Enab...

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Does this work on MacOS

Category: General

Unfortunately, my Girlfriend  tested this on her iMac and it didn't work this is due to the .exe file opened in notes. Feel free to try it on your Mac OS computer and if it works feel free to shoot us...

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Extension Updates

Category: Extensions

Extensions automatically update to the latest version, except for partial roll-outs to a subset of our users which are labelled partial roll-out in the changelog/release notes. Those changes may take ...

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Ticket Submission Terms and Conditions

Category: Announcements

By submitting a support ticket, you agree to the following terms: 1. Data Retention We may retain your support ticket and any information you provide for as long as necessary to process your request, ...

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